Courier Fraud ?
· Courier fraud occurs when a
fraudster contacts victims by telephone purporting to be a police officer
or bank official. To substantiate this claim, the caller might be able to
confirm some easily obtainable basic details about the victim such as their
full name and address.
· The caller may also offer a
telephone number for the victim to telephone or ask the victim to call the
number on the back of their bank card to check that they are genuine. In
these circumstances, either the number offered will not be genuine or,
where a genuine number is suggested, the fraudster will stay on the line
and pass the victim to a different individual.
· After some trust has been
established, the fraudster will then, for example, suggest;
- Some money has been removed from a victim’s bank account and staff at
their local bank branch are responsible.
- Suspects have already been arrested but the “police” need money
- A business such as a jewelers or currency exchange is operating
fraudulently and they require assistance to help secure evidence.
Victims are then asked to co-operate in an investigation by attending
their bank and withdrawing money, withdrawing foreign currency from an
exchange or purchasing an expensive item to hand over to a courier for
examination who will also be a fraudster.
At the time of handover, unsuspecting victims are promised the money
they’ve handed over or spent will be reimbursed, but in reality there is no
further contact and the money is never seen again.
· Your bank or the police will
never call you to ask you to verify your personal details or PIN by phone
or offer to pick up your card by courier. Hang up if you get a call like
· If you need to call your bank
back to check, wait five minutes; fraudsters may stay on the line after you
hang up. Alternatively, use a different line altogether to call your bank.
debit or credit card is yours – don’t let a stranger take it off
you. You should only ever have to hand it over at your bank. If it’s
cancelled, you should destroy it yourself.
If you’ve given your bank details over the phone or handed your card to
a courier, call your bank straight away to cancel the card.
Take Five To Stop
· Stop: Taking
a moment to stop and think before parting with your money or information
could keep you safe.
· Challenge: Could
it be fake? It’s okay to reject, refuse or ignore any requests. Only
criminals will try to rush or panic you.
· Protect: If
you think you’ve been a victim of fraud, contact your bank immediately and
report it to Action Fraud online at actionfraud.police.uk or
by calling 0300 123 2040.
SOURCE: ACTION FRAUD
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