New arrangements for the management of Public Rights of Way PROW and Traffic Regulation Orders TROs

New arrangements for the management of Public Rights of Way (PROW) and Traffic Regulation Orders (TROs)

From 1 April 2022, the management of Public Rights of Way (PROW) and Traffic Regulation Orders (TROs) in Herefordshire will move from Balfour Beatty Living Places (BBLP) to Herefordshire Council who will work in partnership with Hoople to deliver these services.

Bringing these services back in-house will allow Herefordshire Council the flexibility to deliver and develop these services in a way that can respond to and meet changing requirements.

Once these services are in-house there will be a review to consider future developments. Stakeholders including parish councils and user groups will be consulted on the future requirements of both PROW and TRO / traffic management services to ensure that the needs of communities are fully considered.

What do the changing management arrangements mean for Parish Councils?

PROW

There are over 3380km of Public rights of way across the county. Local rights of way are a significant part of our heritage and a major recreational resource. They help to encourage tourism and contribute to local rural economies, whilst also fulfilling a convenient means of travel in the daily lives of local people.  Herefordshire Council recognises the importance of the Public Rights of Way network and seeks to improve the management though the insourcing of the service.

How do I report PROW defects?

How defects are reported will remain the same. This is through the website at: https://myaccount.herefordshire.gov.uk/report-a-public-right-of-way-problem

If you experience any problems with this form, you can contact the service by email at: PROW@herefordshire.gov.uk

Do I still contact the Locality Steward for PROW issues?

No. the locality stewards will no longer deal with PROW issues. There will be a new dedicated PROW inspector. This role is currently being recruited to and we will introduce them to Parish Councils where they start. In the meantime please report any issues through the website at:  https://myaccount.herefordshire.gov.uk/report-a-public-right-of-way-problem or by email at: PROW@herefordshire.gov.uk

What will happen to all past reported defects?

All past reported defects will transfer to Herefordshire Council to be picked up as normal.

Who will now be fixing the defects which have been reported?

Our partners at Hoople will be carrying out all routine maintenance on behalf of Herefordshire Council.

Will the change-over delay works being completed?

There may be a slight delay in new enquiries being inspected, however work will continue to be triaged and any enquiries that are deemed to be a danger to the public will be inspected and actioned as normal.

TROs

Traffic Regulation Orders help us to manage the highway network for all road users, including pedestrians and they aim to improve road safety, access to facilities, traffic congestion or traffic issues affecting quality of life for local residents.

How do I raise a TRO request?

You can contact the Traffic Management team at TM@herefordshire.gov.uk or through the council website at: www.herefordshire.gov.uk/roads-1/traffic-regulations/2

Do I still contact the Locality Steward for TRO issues?

No.  Please raise new requests through the council website at www.herefordshire.gov.uk/roads-1/traffic-regulations/2. For queries please email TM@herefordshire.gov.uk

What will happen to all past TRO requests?

All TRO requests will transfer to Herefordshire Council to be picked up as normal.

General information for the public around Public Rights of Way can be found on the Herefordshire Council website at: www.herefordshire.gov.uk/public-rights-way

General information for the public around Traffic Regulation Orders can be found on the Herefordshire Council website at: www.herefordshire.gov.uk/roads-1/traffic-regulations/2

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